An Article from the Sunnyslope Journal…
It was just a matter of time before Bays Auto came to fruition. Troy Roberts, owner of Bays Auto, was always fascinated with cars, trucks, and engines in general. When he joined the US Army as an M1A1 tanker, he was really able to take his interests to another level. Troy recalls living on a tank for months on end, eating, sleeping, repairing, maintaining, training, etc. Being all in, all the time, and always with the utmost level of detail as his brothers in arms lives depended on it. This experience laid the foundation for the structure, discipline and commitment required for Troy to one day actualize Bays Auto.
On February 11, 2011, Bays Auto was established. It was created with the commitment of having an honest tight-knit crew who truly cared about serving their community. Troy knew the North Central Phoenix area as he attended Shadow Mountain High School, worked and lived in the area while attending ASU. When it came time to choose a location, he knew North Central Phoenix was the place to be. Troy’s first couple of years in business were challenging as quality was just not at the level that he envisioned. Unfortunately, he quickly learned that this was rampant throughout the auto repair industry. Remaining steadfast to his high standards and always maintaining his motto of Truth Builds Trust, Troy was determined to find quality personnel who were both skilled and cared about their work. After two years of searching he found a talented, honest and caring mechanic who in turn brought over another mechanic, and then another. From then on, this was the culture that Troy had envisioned and is now proud to call them all family.