About Bays Auto

Welcome to Bays Complete Auto Repair & Salon

Who are we?

We are local, veteran owned, and have been serving the community since 2011. We have some of the finest ASE certified technicians in the valley which is why we have 200+ Google/Yelp reviews and a 4.6 rating. We have even more reviews on Facebook with an average rating of 4.8 and have won multiple Super Service Awards from Angie’s List.

As we all know, the auto repair industry doesn’t exactly have a good reputation. We are singlehandedly trying to change that, one happy customer at a time. Most recently, Bays was recognized by Expertise.com as being a 2019 Top 20 best auto repair shop in Phoenix (out of 345 shops)! We were also recognized as a Top 10 rated shop by Yelp and ABC News Phoenix.

We are also an expert auto detail shop. Customer after customer is amazed with results, telling us they can’t believe the transformation with the interior and exterior of their vehicle. Some have even said they’ve fallen in love with their car all over again. We wanted to offer this service for quite some time but never found the right talent…until recently. Kyle and Christopher are true experts in this trade and have detailed over 10,000 vehicles, including 800 ceramic coatings. They have detailed vehicles for professional athletes, various dealerships throughout Phoenix, and their work has even been seen at car shows. Their level of skill and attention to details is truly unmatched.

Why will you will love being a Bays customer? 

First and foremost, we are an honest shop. From day one, our motto has been Truth Builds Trust. We have never wavered from this motto, in fact, we built our reputation based on these three words. At Bays Auto, we take the time to explain every job and always provide an estimate in advance. We also service most makes and models (American, European, Asian, and diesel-powered vehicles).  

What else do customers love about Bays Auto? We offer many complimentary services such as an Uber/Lyft when you drop-off or pick-up your vehicle, a hand exterior car wash, free WIFI, beverages, on-line auto maintenance schedules, and friendly service reminders…convenience AND a way to ensure your vehicle stays in top shape.   

We are a full-service shop, meaning we provide routine services such as oil changes, brakes, batteries, tune-ups, etc. to more extensive repairs such as complete engine rebuilds, transmissions, etc. Experience the Bays Auto difference yourself. Call or schedule an appointment online today! 

Lately we’ve been asked why we don’t offer mobile mechanic services. The answer is simple; quality control.  We would love to reduce overhead expenses but not at the cost of poor quality. The structured environment that a full-service shop offers allows technicians access to diagnostic and heavy-duty equipment including presses, lifts, and alignment racks etc.; performing quality work without good oversight and access to various machines makes offering mobile services challenging. Although some routine repairs can be adequately performed remotely, oftentimes a routine repair turns into something more, and we want to be certain our technicians have all the tools and resources they need to get the job done right the first time. 

An article from Sunnyslope Journal says it best: “It was just a matter of time before Bays Auto came to fruition.” Read the full article about Bays Auto and our auto repair shop in Sunnyslope.